| Fast response to Call Outs and Breakdowns with factory trained service engineers. Full servicing of machines with Original Manufacturer Parts.
Spare Parts Centre with substantial stock holding.
Calibration and Alignments of machine with Manufacturer specific Test Gear.
Renishaw QC10 Ballbar diagnosis - to maximise machine potential.
Interfacing of Auxiliary devices eg. Fastems, Swarf Conveyors, RotaryTables, Pallet Changers etc.
Machine moves, Decomissioning, Installation, Recomissioning.
Maintenance training at Matchmaker's training school.
Machinery Overhaul and Repair. |
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Every machine tool supplier will promise you a high level of service and back-up. However, unless you have dealt with the company before, its only once you have bought that expensive new CNC machine tool that such claims can be put to the test. One machine tool company which is proud of its record on the service and back-up front is Matchmaker CNC.
The Leatherhead company has invested heavily in people, equipment and systems over the last few years to ensure that it can provide the service demanded by the manufacturing industry. Mike Maskell explains the thinking here. . .
"We know that today's customers must have confidence in their suppliers to get them up and running quickly and to solve any problems that may arise in an efficient manner. Service and back-up is equally important, as while a salesmen sells the first machine, repeat business is very much down to our follow-up performance.
The fact that over 90% of our customers have more than one of our machines shows that we do more than most in this respect". |
